Ace565 Terms and Conditions — Please Read Before Use

Welcome to the ace565 platform. These Terms & Conditions form a legally binding agreement between ace565 and all its users. By accessing the ace565 website or app, you automatically agree to be bound by these terms.

Ace565 reserves the right to update these Terms & Conditions at any time. Any changes will be notified on the ace565 website along with the effective date. Continued use of ace565 after such changes constitutes acceptance of the updated terms.

To open an account with ace565, you must meet the following requirements:

• You must be at least 18 years old. ace565 strictly prohibits gaming by minors.
• Each individual may register only one account on ace565. If multiple accounts are found, all accounts will be closed.
• You must provide accurate and truthful information at registration. Any winnings may be forfeited if false details are found.
• ace565 reserves the right to request identity verification (KYC) at any time. Withdrawals may be placed on hold until verification is complete.
• Users are solely responsible for keeping their ace565 account password and login credentials confidential.

Account Verification Process (KYC)

KYC verification must be completed before making a withdrawal on ace565. You will need to submit a copy of your National ID or passport, along with a utility bill or bank statement for address verification. ace565 typically completes the verification process within 24–48 hours.

Deposit Rules

Mobile Banking, Nagad, Rocket, and direct bank transfer are accepted for deposits on ace565. Deposits are typically instant. Minimum deposit amounts are listed on the ace565 promotions page.

• Only payment methods registered in your own name may be used.
• Deposits from third-party accounts are not accepted.
• ace565 reserves the right to investigate any suspicious transactions.

Withdrawal Rules

Your account must be verified before you can withdraw on ace565. Withdrawal requests are processed within 2 hours for standard members and within 15 minutes for VIP members.

• Withdrawals will be returned only to the same payment method used for the original deposit.
• ace565 may set daily withdrawal limits, which vary depending on your VIP level.
• Incomplete or incorrect information may result in withdrawal delays.
• ace565 may take additional time for further verification when required.

Ace565 offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each ace565 bonus comes with specific terms that must be read before claiming.

General Bonus Rules

• Every bonus has an expiry period. If wagering requirements are not met within the specified time, the bonus will be cancelled.
• The ace565 welcome bonus applies to the first deposit only and is available once per account.
• ace565 reserves the right to void bonuses and any associated winnings in cases of bonus abuse or fraud.
• Using a VPN or proxy to claim bonuses is strictly prohibited.
• ace565 bonuses cannot be converted directly to cash. Withdrawal is only possible after the wagering requirements have been completed.

Free Spin Terms

Ace565 free spin bonuses are valid on designated slots games only. Wagering requirements apply to winnings from free spins as well. Free spins typically expire after 7 days.

All games on ace565 are powered by RNG (Random Number Generator) certified technology, ensuring every outcome is completely random and fair. ace565 does not interfere with the results of any game.

In Case of Technical Issues

If a server disconnection or technical error occurs during a game, ace565 may void that round and refund the wagered amount. In such cases, ace565's decision shall be considered final.

• All Sports Betting results on ace565 are verified against official sources.
• In Live Casino games, the dealer's decision is final.
• ace565 reserves the right to investigate any suspicious betting patterns.
• If a game bug or glitch is exploited for an advantage, ace565 will void any winnings resulting from it.

Ace565 is committed to maintaining a safe and healthy gaming environment. The following activities are strictly prohibited on ace565:

• Creating multiple accounts under the same person's name.
• Playing games using bots, automated software, or scripts.
• Introducing money laundering or illegal funds into ace565.
• Attempting to hack the ace565 system or any of its games.
• Using another user's account credentials.
• Bonus abuse or collusion (coordinated fraud).
• Harassing or threatening other ace565 users.

If any of the above activities are detected, ace565 reserves the right to immediately close the account, forfeit the balance, and take legal action where necessary.

Ace565 believes gaming should be purely for entertainment. ace565 actively promotes responsible gaming and raises awareness about the risks of gambling addiction.

Ace565 Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily lock your account for a chosen period.
• Reality Check: Get reminders about your gaming session at set intervals.
• Loss Limit: Your game will automatically stop once you reach a set loss amount.

Ace565 always reminds you — gaming is never a substitute for income. If you feel you have a problem, contact the ace565 support team or Responsible Gaming View Page.

Ace565 takes the protection of your personal data very seriously. Any information collected is used solely for service delivery and verification purposes. ace565 will never sell your data to third parties.

For ace565's full Privacy Policy, please visit our Privacy Policy View Page.

If you have a complaint regarding any ace565 decision or transaction, please contact the ace565 customer support team first. ace565 always strives to resolve disputes quickly and fairly.

• ace565 will provide an initial response within 48 hours of a complaint being submitted.
• For complex matters, ace565 will provide a resolution within a maximum of 7 business days.
• In all disputes involving ace565, the decision of ace565 shall be considered final.