Ace565 Privacy Policy — Your information is safe with us

Welcome to ace565. This privacy policy applies to the ace565 platform website and mobile app. By using ace565, you automatically agree to this privacy policy.

Ace565 believes every player's personal information belongs to them. That's why ace565 takes the utmost care at every step — from data collection to storage. ace565's privacy policy may be updated from time to time; for significant changes, ace565 will notify users accordingly.

Ace565 collects two types of information — data you provide directly and data collected automatically. ace565 only collects what is strictly necessary.

Information Provided Directly by You

• At registration: full name, date of birth, email address, and mobile number.
• KYC verification requires a copy of your national ID or passport, along with proof of address.
• At payment: Mobile Banking/Nagad/Rocket number or bank account details.
• When contacting support: messages and attachments you provide.

Automatically Collected Information

• Device details: model, operating system, and browser type.
• IP address and approximate location.
• Your gaming activity and transaction history on ace565.
• Cookie and browsing session data.

Ace565 uses your information only for specific, necessary purposes. ace565 never uses your data for unrelated activities.

• For creating and managing your ace565 account.
• To process deposits, withdrawals, and transactions.
• To complete the identity verification (KYC) process.
• To correctly apply ace565 bonuses and promotions.
• To prevent fraud, money laundering, and illegal activity.
• To provide ace565 customer support services.
• To promote responsible gaming and support players facing gambling-related issues.
• To improve the ace565 platform and develop new features (as anonymised data).

Ace565 shares information with third parties only in the limited, necessary cases listed below. In each case, ace565 ensures the third party follows the same standard of privacy protection.

• Payment Provider: Only the information necessary to process Mobile Banking, Nagad, and Rocket transactions.
• Regulatory Authority: Information may be shared with government authorities when required by law.
• Technology Partner: Hosting and security providers that keep the ace565 platform running.
• Fraud Prevention Agency: To investigate suspicious activity.

Outside of the above cases, ace565 does not share your data with any other party. Every organisation partnered with ace565 is bound by a strict confidentiality agreement.

Ace565 uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser.

Cookie Types on ace565

• Essential Cookies: Essential for ace565 login sessions and security. These cannot be disabled.
• Functional Cookies: For language preferences and personalization.
• Analytics Cookies: To understand how the ace565 platform is used — fully anonymised.
• Marketing Cookies: To show relevant ace565 ads. Can be disabled in your browser settings.

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may prevent some ace565 services from functioning properly.

As an ace565 user, you have the following rights over your own data. ace565 fully respects these rights.

• Right to Know: You can request to know what information ace565 holds about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can object to the use of your data for specific purposes.
• Data Portability: You can request a copy of your data from ace565.
• Right to Complain: You can report any suspected violation of ace565's privacy policy directly to ace565 Support.

Ace565 employs industry-leading technical measures to protect your information. ace565's security systems operate 24/7.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Data stored on ace565 servers is protected with AES-256 encryption.
• Two-factor authentication (2FA) keeps your ace565 account secure.
• Regular security audits and penetration testing are conducted.
• A real-time monitoring system to detect suspicious activity.

Ace565 may update this privacy policy from time to time. For significant changes, a notice will be posted on the ace565 website and sent to your registered email address.

If you have any questions about this privacy policy or how ace565 uses your data, contact the ace565 support team. ace565 always responds to your questions with full transparency.